24/7 EMERGENCY SERVICE
(716) 253-9275
💧
Serving Erie County, NY
Free Estimates

Water Line Repair

Excavation Experts — Not Plumbers Who Subcontract

Erie County's underground excavation experts for water line repair. We own our equipment, understand local freeze conditions, and restore your yard properly — not plumbers who subcontract the digging.

$1,500 - $5,000typical range

24/7 Emergency Water Line Service

A burst water line can't wait until Monday. We're available around the clock for urgent water line problems that threaten your home or waste water.

Available 24/7
(716) 253-9275

How much?

$1,500 - $5,000

How long?

Most water line repairs are completed in one day

Available now?

24/7 Emergency

Licensed?

Fully Licensed & Insured

(716) 253-9275

Why Choose Millie Excavating?

Western New York's Excavation Specialists - Trusted by homeowners across Erie County, NY.

5+
Years Experience
500+
Projects Completed
12
Cities Served
100%
Customer Satisfaction
Excavation Specialists, Not Generalists
We're experts in excavation and utility work, not general contractors who occasionally dig.
We Own Our Equipment
No subcontractor markup means better value and faster project completion.
Complete Property Restoration
We don't just dig—we restore your property to original or better condition.
Local Erie County Expertise
Deep knowledge of local soil conditions, permits, and regulations.
Fully Licensed
Fully Insured
Free Same-Day Estimates
Local Family Business
5-Year Warranty

Is This An Emergency?

Check any items that apply. If you're experiencing an emergency, call immediately.

Do I Need Water Line Repair?

Check 2+ items to see if you need our services. Not sure? Call for a free consultation.

Transparent Pricing

What Does Water Line Repair Cost?

Every water line repair is different. These estimates reflect typical ranges for Erie County projects. We provide free leak detection and detailed written quotes — you'll know the exact cost before we start digging.

Spot repair (single leak or break)

Simple repairs near the surface on the lower end

$1,500 - $3,000

Section replacement (10-20 linear feet)

Most common repair scope for freeze damage or corrosion

$2,500 - $4,500

Full line replacement (curb to house)

Complete new water service for deteriorated lines

$3,500 - $6,000

Deep line repair (5+ feet)

Requires additional excavation depth and shoring

$3,000 - $5,000

Electronic leak detection

Often credited toward repair if you proceed with us

$150 - $300

Want an accurate quote for your specific project?

Get Your Free Estimate

Signs You Need Water Line Repair

Watch for these warning signs that indicate you need professional water line repair services.

Water bill has increased significantly with no change in usage

Wet, soggy, or muddy spots in your yard between the house and street

Low water pressure throughout the house (not just one fixture)

Sound of running or hissing water when all fixtures are turned off

Water meter is spinning when no water is being used in the house

Rusty or discolored water that clears after running for several minutes

The Millie Difference

Why Hire Excavation Experts for Water Line Repair?

Most plumbers don't own excavation equipment — they subcontract the digging to someone else, adding cost and coordination delays. Here's why that matters when your water line fails:

We Own Our Excavation Equipment

When a plumber quotes water line repair, they're typically adding markup for an excavation subcontractor. We own excavators, backhoes, and trenching equipment — no middleman means better pricing and faster scheduling for your emergency.

Underground Work Is Our Specialty

Plumbers are great at what happens inside your home. But underground excavation is a different skill set. We dig water line trenches every day, in every soil condition Erie County offers. That experience translates to faster, more precise work.

Superior Yard Restoration

Plumbers focus on the pipe — the yard is secondary. For us, site restoration IS part of the job. We properly compact backfill, grade for drainage, and prepare for seeding or sod. Your yard ends up better than patched.

Faster Emergency Response

When a water line bursts, you can't wait for a plumber to find and schedule an excavation subcontractor. We have the equipment on hand and crews ready to respond — often the same day for emergencies.

Common Water Line Repair Problems We Solve

Real-world scenarios where our expertise makes the difference.

What This Work Looks Like

Real projects and real excavation — the kind of work we'll perform on your property.

1 / 5

Water Line Repair in Erie County, NY - drainage system installation

Freeze Damage and Burst Pipes

Erie County's harsh winters cause water lines to freeze and burst, especially where pipes run shallow or through unheated crawl spaces. A burst pipe wastes tremendous amounts of water and can flood your yard or basement. We locate the burst section, excavate carefully to access it, and replace the damaged pipe with new copper or PEX tubing. Critically, we ensure the repair is installed below the frost line (42 inches) to prevent future freeze damage.

Corrosion and Pinhole Leaks

Older galvanized steel water lines corrode from the inside out, eventually developing pinhole leaks or complete breaks. These leaks often start small but worsen quickly. Copper lines can also develop pinhole leaks from aggressive water chemistry. When we find widespread corrosion, we typically recommend replacing the entire water service rather than patching one leak - more failures will follow. New PEX or copper pipe provides decades of reliable service.

Joint Failures and Coupling Leaks

Water lines with mechanical joints (couplings, elbows, tees) can develop leaks at these connections due to ground movement, pressure fluctuations, or deteriorating gaskets. Joint leaks often show up as wet spots in your yard directly above the coupling. We excavate to expose the failed joint, cut out the damaged section, and install new pipe with modern fusion joints (for PEX) or soldered joints (for copper) that won't leak.

Tree Root and Physical Damage

Tree roots seeking moisture can crack or crush water lines, and excavation work for other utilities sometimes damages water services. These breaks cause sudden, obvious leaks with water visibly running in your yard. We locate the damaged section, carefully excavate to expose it, and replace the crushed or broken pipe. We also reroute the line if necessary to avoid future damage from the same hazard.

Why Choose Us for Water Line Repair?

Professional service backed by years of experience and the right equipment for the job.

Electronic Leak Detection

Pinpoint underground leaks without unnecessary digging

24/7 Emergency Response

Water line break? We prioritize urgent calls and respond fast

Frost-Proof Installation

Below frost line depth, proper insulation — built for WNY winters

Complete Site Restoration

Your yard restored to better than we found it, not just patched

Local Expertise

Water Line Challenges in Western New York

Erie County's harsh winters, older housing stock, and specific soil conditions create unique water line problems. Our local experience means we know what to expect before we dig.

Freeze Damage & Frost Line

Challenge

Western New York's frost line is 42 inches — water lines above this depth freeze and burst during cold snaps. Shallow water lines, especially in older homes or poorly installed replacements, are extremely vulnerable.

Our Approach

We install all water line repairs below the frost line with proper bedding. For existing shallow lines, we can re-route deeper or add insulation and heat trace for freeze protection.

Older Infrastructure (Pre-1960)

Challenge

Many Erie County homes have original galvanized steel or lead water lines that corrode from inside, causing low pressure, rusty water, and eventual leaks. These materials are prone to failure.

Our Approach

We can identify pipe material during inspection. When galvanized or lead pipe is found, we recommend full replacement with modern PEX or copper that will last 50+ years.

High Water Table Areas

Challenge

Properties near Lake Erie, creeks, or in low-lying areas often encounter groundwater during excavation. This saturated soil complicates digging and can affect water line installations.

Our Approach

We use pumps and proper shoring for wet excavations. Our experience with lakefront and flood-prone properties means we plan for water management before it becomes a problem.

Dense Clay Soil

Challenge

Much of Erie County has heavy clay soil that's difficult to excavate and requires special attention during backfill. Improper backfill in clay soil leads to settling and future problems.

Our Approach

We use proper bedding material around water lines in clay soil and compact backfill in layers. This prevents settling that can stress and damage new pipe.

Permits & Requirements for Water Line Repair

Most water line repairs in Erie County don't require permits, but there are important requirements we handle for you.

  • Dig Safely NY (811) utility marking is required before any excavation — we schedule this
  • Repairs involving the curb stop or municipal connection may require coordination with Erie County Water Authority
  • Full water line replacements may require plumbing permits — we advise on local requirements
  • Work in the street right-of-way requires permits and traffic control — we handle this for curb repairs
  • Backflow preventer installation may require inspection in some municipalities
  • We provide documentation of completed repairs for your records and any future property transactions

How We Do It

Our proven 5-step process ensures quality results every time.

1 / 5

Water Line Repair in Erie County, NY - sewer line repair and installation

1

Leak Location

Find the exact location of the leak

2

Water Shutoff

Safely shut off water to your home

3

Excavation

Careful digging to access the pipe

4

Repair/Replace

Fix leak or replace damaged section

5

Testing & Restoration

Pressure test and restore property

Ready to get started?

Schedule Your Project

What to Expect

Here's how the project typically goes.

🕐

Timeline

Most water line repairs are completed in one day. We locate the leak (sometimes using electronic leak detection), excavate to access the pipe, make the repair, pressure test the system, and backfill. You'll be without water for a few hours during the actual repair work. Complete water line replacement from the curb to your house typically takes 1-2 days depending on distance and access.

ℹ️

Disruption

Expect a trench in your yard from the leak location or from the street to your house for full replacements. The trench will be 12-18 inches wide and 4-5 feet deep. There will be piles of excavated soil, equipment noise, and temporary water shutoff during repair work. We work efficiently to minimize disruption and restore water service as quickly as possible. If the leak is under your driveway, we may need to cut and remove pavement.

Your Prep

Know the location of your main water shutoff valve (usually in the basement where the water line enters) in case you need to stop water flow before we arrive. Clear the path from the street to your house of any obstacles. If you have an emergency leak, shut off your main valve and notify us immediately. Have backup water available for drinking and essential needs during the repair. Mark any irrigation systems or other underground features in the work area.

💬

Communication

For emergency repairs, we respond quickly and assess the situation on arrival. We explain what we find, the repair needed, and provide upfront pricing before proceeding. During the work, we keep you informed about when water will be off and back on. We notify you before pressure testing and walk you through the completed repair. After backfilling, we explain the restoration process and answer any questions about your new water line.

Our Fleet

Professional Equipment for Water Line Repairs

Water line repair requires specialized equipment that most plumbers don't own. We have everything needed for leak detection, precision excavation, and proper site restoration.

Electronic Leak Detection

Acoustic and electromagnetic equipment pinpoints underground leaks without digging up your entire yard. We locate the exact leak position before excavating.

Best For

Finding hidden leaks, minimizing excavation, confirming repair success

Mini Excavator

Compact powerhouse that fits through 36" gates. Digs precise trenches for water line repair without destroying your entire yard.

Best For

Backyard access, tight spaces, precision trenching for water lines

Backhoe

Versatile machine for larger water line excavations. Front loader handles spoil piles while rear excavator digs the trench.

Best For

Front yard repairs, full line replacements, efficient material handling

Compaction Equipment

Plate compactors and jumping jacks ensure proper backfill compaction. Prevents settling that causes future problems.

Best For

Quality restoration, preventing sinkholes, proper yard grading

Dewatering Pumps

Submersible pumps remove groundwater from trenches. Essential for wet sites and repairs in high water table areas.

Best For

Wet conditions, high water table sites, deep trenches

Emergency Situations

When to Call for Emergency Service

These situations require immediate attention — don't wait until Monday.

Water visibly running or bubbling up in your yard
Burst pipe flooding your yard, basement, or crawl space
Complete loss of water pressure to your home
Water meter spinning rapidly with all fixtures off
Foundation or basement flooding from underground leak

Our Emergency Response

Call our emergency line any time — nights, weekends, holidays. We prioritize true emergencies and can often respond the same day. First step: shut off your main water valve to stop water loss. We'll assess the situation, provide upfront pricing, and get your water restored as quickly as possible.

(716) 253-9275

Water Line Repair FAQs

Common signs include unexplained increases in your water bill, wet or soggy spots in your yard between the house and street, low water pressure throughout your home, the sound of running water when no fixtures are on, unusually lush or green grass in one area, and water pooling near your foundation or in your basement. Your water meter spinning when no water is being used is a definitive sign of a leak. If you notice any of these symptoms, call us for leak detection and repair.
Most water line repairs are completed in a single day. We locate the leak, excavate to access the damaged pipe, make the repair, pressure test the system, and backfill. Simple repairs can be done in a few hours, while complex repairs involving deep lines or difficult access may take a full day. Complete water line replacement from the street to your home typically takes 1-2 days depending on distance and site conditions.
Yes, we provide emergency service for water line breaks and major leaks that are wasting water or threatening your foundation. A broken water line can waste thousands of gallons and cause significant property damage. Call us immediately if you have a water emergency. We prioritize urgent calls and can often respond the same day. Until we arrive, shut off your main water valve to stop the leak.
Yes, we need to shut off your water at the curb stop during the repair work. This typically lasts a few hours while we excavate, repair, and test the line. We work efficiently to minimize the time your water is off. For longer repairs, we may be able to restore water service overnight and resume work the next day. We communicate clearly about when water will be off and back on.
In Erie County, common causes include freeze damage during harsh winters (pipes above frost line or inadequate insulation), corrosion of older galvanized or copper pipes, ground shifting from frost heaving or settling, physical damage from excavation or tree roots, high water pressure stressing pipe joints, and simply age-related deterioration. Water lines installed before 1960 are especially prone to failure and may warrant preventive replacement.
If the leak is localized to one spot and the rest of the pipe is in good condition, we can repair just that section. However, if your water line is old galvanized pipe showing multiple signs of corrosion, if there have been previous repairs, or if the pipe material is obsolete, we may recommend replacing the entire line. One repair rarely solves problems with deteriorating pipes - more leaks typically follow. We provide honest assessment of whether repair or replacement is the better investment.
In Western New York, water lines must be buried below the frost line to prevent freezing. The frost line in Erie County is approximately 42 inches deep. Water service lines are typically installed 4-5 feet deep to provide a safety margin. This depth protects the line from freeze damage during even the coldest winters. Shallow sections of water line are the most vulnerable to freeze breaks.
Yes, as part of any water line installation or repair, we ensure the line is buried below the frost line for year-round protection. We also insulate exposed sections, slope lines properly for drainage, and eliminate low spots where water could freeze. For homes with chronic freeze issues, we can install heat trace cable or recommend other protective measures. Proper installation prevents the costly freeze breaks common during Erie County winters.

Why Water Line Repair Matters

A leaking water line wastes thousands of gallons of water, costs you money on every water bill, and can cause serious foundation damage as water saturates the soil around your home. Underground leaks erode soil, creating voids that can lead to foundation settling, driveway collapse, or sinkhole formation. In winter, leaking water can freeze and cause additional damage. Prompt repair prevents water waste, protects your foundation, and eliminates the risk of a catastrophic pipe burst. Modern water line materials installed by professionals provide reliable service for 50+ years, making repair or replacement a sound investment in your home.

Water Line Repair Throughout Erie County

We provide professional water line repair services to all Erie County communities.

Need Water Line Repair?

Get a free estimate for your water line repair project. We'll provide honest, upfront pricing and expert advice.

(716) 253-9275